Critics of cyber communication often argue that the increase in online social interactions lead to a decrease in traditional face-to-face exchanges amongst people.

Although some element of truth exists in this argument, the value and potential of communication through the Internet is endless. By providing a medium of communication that is both instantaneous and universally accessible, the Internet has revolutionized communication and has expanded the possibilities for its uses. One notable use is that of CareFlash, a service that is utilizing Internet communication to support people when they need it most.

CareFlash is a service that aims to improve communication between patients or caregivers and their loved ones during times of health changes and medical care. The CareFlash service allows both parties to share information, emotional support, and regular updates in order to provide intimacy and strength in a difficult time. 

CareFlash enables users to share information by creating a free Web-based community of patient, caregivers, loved ones, etc. The community is based around a secure personal Web site where community members post and receive updates instantaneously, comment on updates, and send supportive messages.

In order to improve clarity and understanding of the patient’s condition, the CareFlash service provides 3D medical animations which can be posted on the community page. The animations are accompanied by simple narrations in several different languages which provide further understanding to the community members.

The community Web site also includes an iHelp calendar which aims to organize and delegate responsibilities to caretakers. Through the use of the iHelp calendar, community members can post tasks, volunteer for tasks, and send notification and reminders. Finally, CareFlash also provides a Public Forum, where users can interact with individuals of the entire CareFlash community sharing a similar experience. Through the use of developed online communication, the CareFlash service provides intimacy, comfort, and emotional support for those going through a difficult time.

Similar to many recent internet-based services, the success of CareFlash relies almost entirely on the growth of its community. By offering organization and improved communication to people going through a time that is often characterized by feelings of helplessness and isolation, CareFlash promises to relieve some of the pains associated with medical uncertainties. One concern about the CareFlash service is whether individuals going through such hard times will have the motivation and drive to figure out how to work and set up this unfamiliar service.

Nonetheless, CareFlash’s intention to aid people during their time of need is laudable. It will be interesting to see how the community of CarFlash evolves as CareFlash continue turning communication into peace of mind.         

(Editor's note: CareFlash will be part of our upcoming VatorBox segment. If you have any questions we should raise, please post in the comments.)